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AudioRange Reviews

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Overall Rating

4.0
4 Reviews
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About AudioRange

AudioRange is a company that was founded with the goal of helping those suffering from hearing loss enjoy their favorite TV programs without disturbing others. They offer high-quality wireless TV listening devices that are easy to set up and simple to use. Their product line includes the best-selling OTE-1000 which offers maximum external noise reduction and crystal clear volume controls, and the popular ITE-1000 which comes with additional features such as voice clarity and balance controls. With the press of a button, the ITE-1000 can even function like a hearing aid so you can engage with those around you.

In terms of services, AudioRange backs their products with a 30-Day Money Back Guarantee and offers a limited warranty on all TV listening systems. They have a US-based customer service team that is helpful, friendly, and quick to respond. They also offer AudioRange Certified Refurbished products which are inspected and tested to ensure they meet the same functional standards as new AudioRange products. These refurbished products come with a one-year limited warranty and support from AudioRange's US-based experts.

AudioRange's audio listening devices are designed to make the most out of the simpler things: everyday conversations, relaxing with the kids, and enjoying your leisure time. They provide convenience, maximum comfort, and high-quality sound by delivering the audio directly to your ears. Their listening devices are compatible with virtually every TV make and model since 1990.

Please note that this information is based on the latest available data and may be subject to change.

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AudioRange Customer Reviews (4)

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Israpil Vedzizhev
Israpil Vedzizhev
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Sep 25, 2023
Dylan Sanderson
Dylan Sanderson
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Sep 25, 2023
Jeffrey Patterson
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Sep 23, 2023

AudioRange Customer’s Q&A

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About audiorange.com Prices and Cost?

AudioRange is a home technology company dedicated to producing high-quality, affordable products to enhance the TV viewing experience for anyone who has suffered hearing loss. They offer several audio devices for an improved TV listening experience that are especially beneficial for the hearing impaired. The AudioRange product line includes both In-Ear and Over-the-Ear wireless TV headphone options in addition to a convenient portable wireless TV speaker that sits beside you. AudioRange designs products with maximum comfort and superior performance in mind. They are compatible with almost any TV and have simple operating features.

The ITE-1000 is a rechargeable set of earbuds designed to give you high-quality sound without completely covering your ear. They connect to a headset hub that can be worn either in front of or behind your neck depending on your preference and include various earbud styles that fit easily into the ear canal for individual comfort.

The OTE-1000 is what you might consider a standard pair of headphones. The band fits across the top of your head, and the ear cushions fit entirely over your ear. The headphones are rechargeable.

The SPK-1000FM is a small, portable speaker that uses a radio frequency to transmit the audio wirelessly from the TV to the speaker. It can be placed right beside you to make it easier to hear the television.

AudioRange offers a 30-day Money Back Guarantee. If you are unsatisfied with your listening device for any reason, you may return it for a full refund within 30-days of the purchase date. They offer expedited shipping starting at $14.95.

Unfortunately, the exact prices of the products are not mentioned in the search results. Therefore, for the most accurate and up-to-date pricing, please visit the official AudioRange website.

How do I purchase an AudioRange product?

To purchase an AudioRange product, you can visit the AudioRange website. They offer a variety of audio listening devices. Once you've chosen a product, you can add it to your cart. AudioRange offers free U.S. shipping on all wireless TV listening systems. Orders are processed within 1-3 business days and shipping typically takes between 3-7 days. They also offer expedited shipping starting at $14.95. Please note that they can only ship products within the U.S. at this time. If you are unsatisfied with your purchase for any reason, AudioRange offers a 30-day money back guarantee. You can return the item for a full refund within 30 days of the purchase date. To initiate a return, you can contact their customer service via email. Please note that returned items must be undamaged and show no visible signs of wear or use. If the item is damaged or altered in any way, or returned without boxes, packaging materials, accessories, or manuals, a restocking fee of 15% of the purchase price may be charged. If you need further assistance, AudioRange's customer service is available to help.

AudioRange FAQs

FAQ

How do I set up AudioRange products?

To set up AudioRange products, you need to identify the connections on the back or side of your TV. There are three main types of connections:

  1. Optical Audio Out / SPDIF: This connection looks like a keyed square connection covered with a plastic hinged door. A red light may emit from it when the TV is on. This is the most commonly used connection for most TVs. After identifying this, continue to Set-up Preparations, Charging the Headphones, and follow Installation using Digital Outputs in the manual.

  2. L/R RCA Audio Out: These connections are round and colored white and red. Both these connections should be next to each other. The audio label must say “OUT” or “OUTPUT”. Identical looking connections that are labelled “IN”, “INPUT”, or not labelled will not function. After identifying this, continue to Set-up Preparations, Charging the Headphones, and Installation using Analog Outputs in the manual.

  3. 3.5mm Headphone Jack: This connection fits headphones and usually is labelled with a headphone icon. Please note that using this connection may cut audio from the TV speakers. This is a function of the TV, not our system. After identifying this, continue to Set-up Preparations, Charging the Headphones, and Installation using Analog Outputs in the manual.

For the TV's internal audio format, press the settings or menu button on the remote control. In the menu setting, choose audio settings → Additional Audio Settings → Change digital audio format to “PCM” or “Stereo”. Ensure selections are saved and exit the menu. Turn off the TV by unplugging the power cord for two minutes, then turn on the TV.

Please note that some connections will require an optional adapter to function with AudioRange systems. These include 6.35mm Phones, Coaxial Audio Out, and HDMI (ARC). You can find these adapters online.

Remember, all TV listening devices in the AudioRange line connect directly to your TV through a transmitter for a seamless audio experience and include long-lasting chargeable batteries. AudioRange products are simple to set up right out of the box. If you encounter any issues, the company offers US-Based Customer Support.

FAQ

How can I contact AudioRange customer service?

You can contact AudioRange customer service in two ways. You can email them at support@audiorange.com or you can call them at (866) 462-1588. They are available to help with any issues you may be having with your AudioRange listening device. If your device is not working while under warranty, you can request a replacement or refund. They also offer a 30-day Money Back Guarantee. If you are unsatisfied with your listening device for any reason, you may return it for a full refund within 30-days of the purchase date.

FAQ

About audiorange.com Popular Products and Services?

AudioRange is a home technology company dedicated to producing high-quality, affordable products to enhance the TV viewing experience for anyone who has suffered hearing loss. Designed with seniors in mind, AudioRange’s line of TV listening devices stand out for ease of use and provide the volume and tone control needed to improve TV audio for those with hearing impairment specifically.

AudioRange offers several audio devices for an improved TV listening experience that are especially beneficial for the hearing impaired. The AudioRange product line includes both In-Ear and Over-the-Ear wireless TV headphone options in addition to a convenient portable wireless TV speaker that sits beside you. AudioRange designs products with maximum comfort and superior performance in mind. Compatible with almost any TV, AudioRange’s TV listening devices have simple operating features and are compatible with most televisions.

The ITE-1000 is a rechargeable set of earbuds designed to give you high-quality sound without completely covering your ear. The OTE-1000 is what you might consider a standard pair of headphones. The band fits across the top of your head, and the ear cushions fit entirely over your ear. The headphones are rechargeable. The SPK-1000FM is a small, portable speaker that uses a radio frequency to transmit the audio wirelessly from the TV to the speaker. It can be placed right beside you to make it easier to hear the television.

AudioRange produces reliable, easy-to-use TV listening devices designed specifically for seniors. The company’s affordable product line offers options that are suitable for anyone with hearing loss and are all backed by a 30-Day Money-Back Guarantee. All TV listening devices in the AudioRange line connect directly to your TV through a transmitter for a seamless audio experience and include long lasting chargeable batteries. AudioRange products are simple to set up right out of the box and the company offers US-Based Customer Support.

FAQ

What is the price range of AudioRange products?

The price range of AudioRange products varies depending on the specific product. For instance, the ITE-1000 Battery Replacement and ITE-1000 Charging Station are priced at $19.99 and $29.99 respectively. The ITE-1000 Headset is available for $49.99 to $89.99, while the refurbished version is priced at $39.99 to $89.99. The ITE-1000 Wireless TV Listening System ranges from $129.99 to $189.00. The OTE-1000 Magnetic Charging Kit is priced between $19.99 and $39.99. The Wireless TV Headphones | OTE-1000 are priced from $119.99 to $159.99, and the Wireless TV Speaker | SPK-1000FM is priced between $129.99 and $179.99. Please note that these prices are subject to change and it's always a good idea to check the latest prices on the official AudioRange website or authorized retailers.

FAQ

Are there any other companies that offer similar products to AudioRange?

Yes, there are several companies that offer products similar to AudioRange. Some of these include IBstone, which offers a rechargeable hearing amplifier, and Neosonic, which offers a rechargeable hearing amplifier as well. Another company is Williams Sound, which offers a product called the PockeTalker for short-term wear. These companies offer a range of products that can help with hearing impairment, similar to the products offered by AudioRange.

FAQ

Can you tell me more about Audiorange?

AudioRange is a home technology company dedicated to enhancing the TV viewing experience, particularly for those who have suffered hearing loss. They offer products such as wireless TV headphones, TV listening systems, and hearing aid compatible headsets. Their products, including the OTE-1000 and ITE-1000 models, allow you to customize the audio level, switch between TV and surrounding sounds, and enjoy crisp and clear audio. The OTE-1000 is designed for those who wear hearing aids and delivers unbeatable noise reduction. The ITE-1000 can switch between delivering TV audio and conversations around you at a single touch of the microphone button, acting like a hearing aid to amplify surrounding sounds. AudioRange's devices are designed to make the most out of everyday conversations, relaxing with the kids, and enjoying your leisure time.

FAQ

How can I contact Audiorange customer service?

You can contact AudioRange customer service in two ways. You can call them at (866) 462-1588. Alternatively, you can email them at support@audiorange.com. They are available to help with any issues you may be having with your AudioRange listening device. If your device is not working while under warranty, you can request a replacement or refund by contacting customer support through the aforementioned methods.

FAQ

audiorange.com Return Policy?

AudioRange has a 30-day Money Back Guarantee. If you are unsatisfied with your listening device for any reason, you may return it for a full refund within 30-days of the purchase date. To initiate a return at no cost or with any questions about the return policy, you can email support@audiorange.com.

All AudioRange products come with a 1 year limited warranty. If your AudioRange listening device is not working while under warranty, you can contact customer support to request a replacement or refund. They can also replace or repair any parts that fail after the warranty expires for a fee.

As for the shipping policy, AudioRange offers FREE U.S. SHIPPING on all wireless TV listening systems. Orders are processed within 1-3 business days (excluding holidays). You will receive an email confirmation with a tracking number for your order once it has shipped. Shipping typically takes between 3-7 days but may vary due to circumstances outside of their control. They also offer expedited shipping starting at $14.95. However, they can only ship products within the U.S. (all 50 states) at this time.

FAQ

What is the warranty policy for AudioRange products?

AudioRange warrants each product for 1 (one) year against deficiencies in material and workmanship. This LIMITED WARRANTY does not cover products that are improperly used, abused, altered or repaired. Products found to be defective within the warranty period will be repaired or replaced at AudioRange’s discretion. AudioRange reserves the right to make all determinations under this warranty. Products failing due to normal wear and tear, abuse, or natural breakdown of materials over extended use and time may be repaired or replaced for a fee.

ALL IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED TO THE DURATION OF THIS WARRANTY. AUDIORANGE DISCLAIMS ALL OTHER EXPRESSED OR IMPLIED WARRANTIES OR CONDITIONS.

This Limited Warranty gives you specific legal rights, and you also may have other rights that vary from state to state. Some places do not allow limitations on implied warranties or the exclusion of limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. Warranty is only applicable to the original owner. Any warranty is void outside of the United States.

For Limited Warranty evaluation please contact us at support@audiorange.com for a return authorization before shipping your product to AudioRange. For warranty evaluation, your product must be accompanied by an explanation and receipt. All shipping for warranty evaluation must be prepaid and insured. AudioRange cannot be liable for lost in-bound packages. Damage not covered under the Limited Warranty may be repaired or replaced for a reasonable rate and a fee will be charged.

Every sale at AudioRange is backed by a 30-day money back guarantee. To receive a refund (shipping included), please contact us at support@audiorange.com.

AudioRange Certified Refurbished products include a one-year limited warranty and support from AudioRange's US-based experts, so most issues can be resolved in a single call. You will receive an AudioRange device with genuine replacement parts (as needed) that has been thoroughly cleaned and inspected. AudioRange Certified Refurbished products may have cosmetic blemishes and/or packaged in generic packaging.

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